GENERAL CONDITIONS OF THE WEB

GENERAL INFORMATION

In order to comply with the provisions of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the general information data of this website are indicated below:

• Holder: CONFIASISTENCIA TOLEDO SL.. (Hereinafter, “La Casa de la Tuerta“)
• Address: NICOLASA GOMEZ STREET, 83 – 85. FLOOR 4 A Contact e-mail: info@lacasadelatuerta.es
• Contact phone: +34 619 21 33 37
• CIF: B45896529

This website LACASADELATUERTA.ES, including the set of web pages that make it up, (hereinafter “Website” or “Site”) belongs to La Casa de la Tuerta, through which its users and/or clients (hereinafter “User” or “Users”) can access its services and various information and content available on the Website.

1. OBLIGATION OF THE GENERAL CONDITIONS OF USE OF THE WEBSITE

Access to the Website is completely voluntary and the User who accesses it, accepts, from the moment in which he accesses, without any type of reservation, these General Conditions, as well as, where appropriate, “Special Conditions” that may complement them. , replace or modify them in relation to the services and contents of the Website.

Users must know that the contracting of the accommodation services of La Casa de la Tuerta is governed by the specific or particular contractual conditions, according to the applicable legislation in each case, which are agreed by the Users with La Casa de la Tuerta in the time of making the reservation.

It is mandatory for the User to carefully read these General Conditions before using the Website under their entire responsibility and, in the event that they do not agree with them, immediately leave the Website.

Notwithstanding the foregoing, La Casa de la Tuerta reserves the right to deny at any time, without the need for prior notice and without the right to compensation, access to the Website, to those Users who fail to comply with these General Conditions, or the particulars that in each case are applicable

MODIFICATION OF CONDITIONS

La Casa de la Tuerta reserves the right, at any time and without prior notice, to modify or eliminate the content, structure, design, services and conditions of access and/or use of the Website, whenever it deems it appropriate, as well as the right to interpret these conditions, in whatever questions their application may raise.

USER RESPONSIBILITY

The User declares that he is of legal age and has the legal capacity to acquire the services offered through the Website.

The Website is aimed at the final consumer, and may only be used for the purpose of collecting information to make a purchase on it, not allowing its use for other purposes without the express written consent of La Casa de la Tuerta. The access, visualization and, where appropriate, download of the contents or services will always and in any case be carried out for strictly personal and non-commercial purposes.

The User undertakes to use the services and contents of the Website, in accordance with current legislation, with the principles of good faith and generally accepted uses and not to contravene public order or the provided in these General Conditions. Therefore, any use for illicit purposes or that harms or prevents, may damage and/or overload, in any way, the use and normal functioning of the Website or against any third party is prohibited.

The User agrees not to remove, delete, alter, manipulate or in any way modify:

• Those notes, legends, indications or symbols that either La Casa de la Tuerta or the legitimate owners of the rights incorporate into their properties in matters of intellectual or industrial property (such as, for example, copyright, ©, ® and ™, etc.) .
• The technical protection or identification devices that may or may contain the contents (such as, for example, watermarks, fingerprints, etc.

PROHIBITED USES

La Casa de la Tuerta reserves the right to take the corresponding legal action against anyone who fails to comply with the following prohibitions:

It is expressly prohibited:

Use any of the contents or services for illicit purposes or effects, prohibited in these General Conditions, harmful to the rights and interests of third parties, or that in any way may or may damage, disable, overload, deteriorate or prevent the normal use of the services, computer equipment or documents, files or all kinds of content stored in any computer equipment of La Casa de la Tuerta.

• Use content or services that are protected by any intellectual or industrial property rights belonging to the entity or to third parties, without the user having previously obtained, from their owners, the necessary authorization to proceed with the use made or intended to be made.
• Reproduce, copy, distribute, communicate, transform or modify the contents, unless you have the authorization of the owner of the corresponding rights or that is legally permitted.
• Incorporate viruses or other physical or electronic elements that may or may damage or impede the normal functioning of the network, system or computer equipment (hardware and software) of La Casa de la Tuerta, or of third parties, or that could damage documents emails and files stored on said computer equipment.
• Obtaining or even attempting to obtain content using means or procedures other than those that, depending on the case, have been made available for this purpose in general, those that are usually used on the Internet for this purpose, provided that do not entail a risk of damage or disablement of the website, services or content.

6. RESPONSIBILITY OF THE HOUSE OF LA TUERTA

La Casa de la Tuerta adopts reasonably adequate security measures. However, the User must be aware that the security measures of computer systems on the Internet are not entirely reliable and that the service depends on vulnerable external and internal elements.

La Casa de la Tuerta makes reasonable efforts to keep the Website updated and in good working order. However, it is not responsible or guarantees that access to the Website is infallible, continuous or free of deficiencies. Nor can it guarantee that the content or software that the User can access through the Website is free of harmful elements, viruses, interference, breakdowns, omissions, disconnections or other elements that may cause damages to the User or alterations in the computer software or hardware systems of the User or in their electronic documents and files of the Users.

Likewise, it will not be responsible for damages of any nature arising from the use of the Website, including, but not limited to, those caused to computer systems or those caused by improper use of the Website, interruptions or defects in the telecommunications that may occur in operations of a financial or similar nature, or those caused by third parties through illegitimate interference beyond the control of La Casa de la Tuerta.

So, La Casas de La Tuerta. excludes, to the full extent permitted by law, any liability for damages of any kind that may be due to the transmission, dissemination, storage, availability, reception, obtaining or access to the Website, and in particular, although not exclusively, for the damages that may be caused.

SECURITY

The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all in order to prevent unauthorized access to data. To achieve these ends, the user/client accepts that the provider obtains data for the purpose of the corresponding authentication of the access controls. Likewise, the data on your credit card is not registered in any database but goes directly to the POS (Point of Sale Terminal) of Banco Santander.

In addition, we inform you that in an effort to provide credit card owners with greater security, we have incorporated the secure payment system called CES (Secure Electronic Commerce) into our payment gateway. In this way, if you are the holder of a “secured” card, you can always make payments with a VISA or MASTERCARD card in our store.

VISA or MASTERCARD credit card —We guarantee that each of the transactions made at LACASADELATUERTA.ES is 100% secure. All operations involving the transmission of personal or banking data are carried out using a secure environment. LACASADELATUERTA.ES uses a server based on standard security technology SSL (Secure Socket Layer). All the information you transmit to us travels encrypted through the network. (If you want to know more, visit our Secure Payment section). Likewise, the data on your credit card is not registered in any database but goes directly to the Bank’s POS (Point of Sale Terminal). In addition, we inform you that in an effort to provide credit card owners with greater security, we have incorporated the secure payment system called CES (Secure Electronic Commerce) into our payment gateway. In this way, if you are the holder of a “secured” card, you can always make payments with a VISA or MASTERCARD card in our store. In the event that your card is not attached to this payment system, LACASADELATUERTA.ES will only accept payment with a VISA or MASTERCARD credit card to customers with proven seniority and reliability. In both cases, when paying with a VISA or MASTERCARD card, the following data will always be requested: the card number, the expiration date, and a Validation Code that coincides with the last 3 digits of the number printed in italics on the back of your card. VISA or MASTERCARD card, thus offering more guarantees about the security of the transaction.

Important: Credit card fraud is a crime, and LACASADELATUERTA.ES will take legal action against anyone who makes a fraudulent transaction in our online store.

PRIVACY POLICY. DATA PROTECTION

La Casa de la Tuerta recognizes the importance of protecting the personal information of its users and clients and keeping it confidential and secure in accordance with current regulations.

This privacy policy describes the treatment of the data of our users and clients collected through www.LACASADELATUERTA.ES (“Website”), by phone or any other communication channel, so we recommend our users and customers to carefully read this privacy policy so that they provide La Casa de la Tuerta with the personal data that may be fully required. informed in particular about the mandatory nature of data delivery and the purpose of its treatment.

Likewise, we inform you that in the future modifications may be made to this privacy policy in order to ensure constant respect for the applicable regulations to adapt it to new legislation or jurisprudence.

Responsible for the treatment

• Personal data will be subject to automated and/or manual processing and incorporated into the file owned by CONFIASISTENCIA TOLEDO SL.., CALLE NICOLASA GOMEZ, 83 – 85. PISO 4 A CIF: B45896529 (hereinafter, “La Casa de la Tuerta” or “The Responsible for the Treatment”.

Collection and purpose of processing personal data

• In accordance with L.O 15/1999 on the Protection of Personal Data (“LOPD”) and its development regulations R.D. 1720/2007 (“RDLOPD”), we inform our users and clients that their personal data is collected, stored and processed in an automated and/or manual manner by La Casa de la Tuerta in the manner and for the purposes described below and in accordance with in accordance with the provisions of the LOPD and the RDLOPD.
• La Casa de la Tuerta can collect data from users and customers:
  • Directly from the user because he provides his data directly and electronically by completing any form available on LACASADELATUERTA.ES (“Website”) or by telephone for the provision of the service requested by the user.
  • Through computer systems and software procedures incorporated into the Website for its correct operation: The processing of the personal data of the user who visits and consults the Website is limited to the so-called ‘navigation data’, that is, those data that are necessarily transmitted to the Website by the action of the computer systems responsible for its administration and the communication protocols of the Internet. The browsing data includes, for example, the IP addresses or the domain names of the computers used by the user who connects to the Website, in addition to a series of parameters related to the type of operating system used by the user. The navigation data mentioned above, as well as, for example, the number or duration of visits to the Website, are collected and processed by La Casa de la Tuerta solely and exclusively for statistical purposes and anonymously, as well as to verify the proper functioning of the Website and improve its operation.
  • Through the Website, through the use of cookies. A cookie is a very small text file that a web server can store on a computer’s hard drive to store some type of information about the user. It can only be read by the website that sent it to the team. These devices are exclusively associated with a single user and their own access device. Cookies are files sent by the website and stored in the user’s browser through a web server to maintain the browsing session by storing your IP address (of your computer) and other possible browsing data. It is understood that the user gives his consent by the fact of using and continuing to browse through the Website, except to the extent that he has modified the configuration of his browser to reject the use of them.
• Cookies are files sent by the website and stored in the user’s browser through a web server to maintain the browsing session by storing your IP address (of your computer) and other possible browsing data.

Types of Cookies used on our Website

• a) Technical cookies: they are strictly necessary for the operation of the Website.
• b) Personalization cookies: they are used to facilitate navigation on the Website, to remember the options you have chosen on it and to provide more personalized functionalities.
• c) Analytical cookies for statistical activity and traffic measurement: they collect information on the use of the Website, the pages that are visited and possible errors that may occur during navigation. These cookies do not contain personal data.
• d) Cookies for advertising purposes: they are used to collect information in order to make advertising more interesting for you and to display advertisements on the Website or on third-party sites or other online advertising campaigns. Most of these cookies are “third party cookies”, so they are cookies from entities other than us.
• e) Social cookies: which are necessary to interact with the widgets of social networks such as Facebook, Google, Twitter, etc.

By modifying the browser settings you can disable cookies or receive a notice before accepting one or delete all installed cookies. Each browser has different procedures to manage its settings, so here are how to manage cookies in the main browsers:

• MICROSOFT WINDOWS EXPLORER: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies
• GOOGLE CHROME: https://support.google.com/chrome/answer/95647?hl=es
• MOZILLA FIREFOX: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias
• APPLE SAFARI: https://support.apple.com/kb/ph5042?locale=en_US

Likewise, we invite our users and clients to consult the following web page http://www.youronlinechoices.com/es where they can find useful information on the use of cookies and on the measures they can adopt to protect their privacy on the Internet.

In addition to what has already been specified, users and/or clients expressly authorize La Casa de la Tuerta to use the personal data provided for the following purposes:

• Collection, conservation and processing of data for the purpose of establishment and operational and administrative management of the contractual relationship connected with the provision of the La Casa de la Tuerta Service, including the use of such data to send communications related to the development of the service contracted through email, SMS or any other means of communication.
• Compliance with legal obligations
• Sending commercial communications via email or other equivalent means of electronic communication, about products or services analogous or related to those offered by La Casa de la Tuerta in the terms provided in Article 21 of Law 34/2002 on services of the information society. Sometimes, these commercial communications may be sent in a personalized way.
• Sending “The best offers”: without prejudice to the provisions of the previous section, and only with the express consent of the user, La Casa de la Tuerta will process the data for sending via email, telephone, postal mail, SMS, MMS or any other means of communication. equivalent, of the best offers on any type of product and service marketed by La Casa de la Tuerta or by its commercial partners or collaborators that operate in the following sectors: tourism, leisure and restaurants, events, sports, music, fashion, clothing, textile decoration, consumer goods, food and beverages, finance, energy, media, new technologies, telecommunications, publications and publishers, environment, retail and services in general.
• The processing of data for this purpose is optional and the user’s consent will be expressly requested to receive the best offers as described above. If this consent is not given, La Casa de la Tuerta will not send the commercial offers referred to in this section.

• Mandatory and optional nature of data delivery

The delivery of the data requested at the time of making the reservation is mandatory for the reservation process to end. However, in the data collection forms, those data that are considered necessary for the requested service are marked with an asterisk.

• Accuracy and quality of the data. coming of age

The users and clients of La Casa de la Tuerta guarantee and are responsible, in any case, for the veracity, accuracy, validity and authenticity of the personal data provided, and undertake to keep it duly updated. Likewise, users and clients acknowledge that, in the event that they do not provide their data in a true and updated manner, La Casa de la Tuerta will be unable to provide the services requested by them.

Finally, users and clients declare that they are of legal age or have the corresponding authorization from their legal representatives.

• Data security.

La Casa de la Tuerta undertakes to comply with its obligation to secrecy of personal data and its duty to treat them confidentially, and assumes, for these purposes, the technical, organizational and security measures necessary to prevent their alteration, loss, treatment or unauthorized access, in accordance with the provisions of Organic Law 15/1999 of December 13, on the Protection of Personal Data, and other applicable legislation. However, users and customers must be aware that security measures on the Internet are not impregnable, so La Casa de la Tuerta cannot guarantee the total and absolute inviolability of its data files, nor the perfect functioning of its mechanisms. of protection and security.

• Rights of users and customers regarding data protection

Users and/or clients can exercise their rights of access, rectification, cancellation provided for in Organic Law 15/1999, of December 13, on the Protection of Personal Data and other applicable regulations for this purpose, by contacting La Casa de la Tuerta attaching a copy of the DNI writing to the email info@LACASADELATUERTA.ES or to the address CALLE NICOLASA GOMEZ, 83 – 85. APARTMENT 4 A. Toledo.

Additionally, if users and/or clients do not wish to receive commercial or promotional offers by email from La Casa de la Tuerta, in addition to exercising the rights indicated above, they may revoke their consent by sending an email to info@LACASADELATUERTA.ES indicating in the “Subject” field the word “Low”.

1. INTELLECTUAL PROPERTY

The contents of the Website, both texts and images, graphic design, source code, logos, brands, etc., are the exclusive property of La Casa de la Tuerta and are protected by the regulations governing Intellectual and Industrial Property, Therefore, its reproduction, modification, distribution or manipulation is prohibited.

La Casa de la Tuerta is the exclusive owner of all intellectual, industrial and similar property rights that may correspond to the Website. Likewise, all rights over any content, services or elements owned by it that are incorporated into the Website are reserved in favor of La Casa de la Tuerta, including, by way of example and not limitation, those elements that make up the visual appearance , graphic image and other sensory stimuli of the web pages that make up the Website, the navigation architecture, the source codes of the web pages, images, recordings, computer programs, databases, technology, logos and distinctive signs

1. LICENSE OF LINKS OR LINKS TO THE WEBSITE FROM OTHER WEBSITES

Any third-party link to this Website must be to its home page or entry page.

Users and, in general, all those who intend to establish a link between their web page and the Website must comply with the following conditions detailed below. Any other link claim other than that stipulated in this clause will require the prior express and written acceptance of La Casa de la Tuerta.

The User may not reproduce, or imitate, totally or partially, the content of the website, or its graphic appearance, (“look and faithful”), nor make frames (“phrases”) or assembled links (“link online”) of the pages of La Casa de la Tuerta.

You may not create a browser, frame, nor an environment or navigation bar on the pages of the Website.

No false, inaccurate, incorrect or denigrating statements or indications will be made about the Website, La Casa de la Tuerta or any of the La Casa de la Tuerta properties and, in particular, it will not be declared or implied that La Casa de la Tuerta la Tuerta collaborates, or is a collaborating partner, or that in any way has supervised or assumed in any way the contents or services offered or made available to the web page in which the link is established.

The web page in which the link is established will not contain any brand, commercial name, establishment label, denomination, logo, slogan or other distinctive signs belonging to La Casa de la Tuerta, except those signs that are or could be part of it. link or those others of its property that have been previously licensed in writing by La Casa de la Tuerta.

The web page in which the link is established will not contain illicit information or content, contrary to morality, generally accepted good customs and public order.

The existence of a link between a web page and the Website does not imply the existence of relations between La Casa de la Tuerta and the owner of that page, nor the acceptance and approval of its contents and services.

1. LINKS OR “LINKS” FROM THE WEBSITE TO OTHER WEB PAGES

Within the Website, La Casa de la Tuerta may make available to Users links to other web pages managed and/or controlled by third parties. La Casa de la Tuerta includes them on its Website solely for the convenience of Users and does not assume any responsibility, direct or indirect, for damages of any nature that may arise from access to the web pages of third parties not managed by La Casa de la Tuerta. House of the Eye.

La Casa de la Tuerta reserves the right to withdraw unilaterally and at any time the links that may appear on the Website.

1. APPLICABLE LAW AND JURISDICTION

• If the User is a professional or company

These General Conditions are governed, to the extent permitted by the applicable regulations, by Spanish law. Likewise, to the extent admitted by the applicable regulations and international agreements, the parties agree to submit to the jurisdiction of the Courts of Madrid, Spain, for any matter related to the interpretation, compliance or execution of these Terms and Conditions, expressly waiving to any jurisdiction of their own that may correspond to them, as long as the applicable regulations do not establish a specific mandatory jurisdiction.

• If the User is a consumer

These General Conditions are governed by Spanish law or, if you reside outside of Spain, by the law of the country of your residence.

Any dispute in relation to these General Conditions will be submitted to the jurisdiction of the User’s place of residence, unless the User decides to submit the dispute to another competent court including the address of La Casa de la Tuerta, the place where he lived at the time of conclusion of the contract or the place where he lived at the time of the harmful event.

We inform you that you can use the online dispute resolution platform for services provided by companies in the European Union (the “ODR Platform”), which the European Commission makes available to all its citizens at the following link http://ec .europa.eu/consumers/odr/

Therefore, consumers in the European Union can send their complaints to Imperica Comunicación y Marketing SL (La Casa de la Tuerta) through the ODR Platform using the email address of La Casa de la Tuerta

We inform you that this email address can be used solely for the purpose of sending us your claim through the ODR Platform. Therefore, any email you send to info@LACASADELATUERTA.ES outside the procedure established through the ODR Platform may not be answered.